Experience the Peak of Canadian Luxury

GrandvelorianStay is Ottawa's premier destination for upscale accommodation, world-class gaming, and unparalleled hospitality. We invite you to discover a sanctuary where elegance meets excitement.

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Our Story

Established 2012

A Legacy of Excellence in Ottawa

Founded with a vision to redefine the Canadian resort experience, GrandvelorianStay began as a boutique hotel project in the heart of the capital region. Over the last decade, we have evolved into a comprehensive luxury destination that seamlessly blends sophisticated accommodation with the thrill of a premier casino floor.

Our focus on authentic Canadian hospitality means every guest is treated like royalty. From our locally-sourced dining menus to our commitment to responsible entertainment, we prioritize the comfort and safety of our visitors above all else. We believe that true luxury is found in the details—the warmth of a greeting, the softness of the linens, and the integrity of our service.

12+ Years of Service

450+ Luxury Rooms

100% Guest Commitment

Our Mission & Values

Built on a foundation of integrity and excellence, our core values guide every interaction within the GrandvelorianStay resort.

Guest-First Service

We anticipate needs and exceed expectations, ensuring every stay is personalized and memorable through attentive concierge support.

Responsible Entertainment

Integrity is at our core. We provide a safe, transparent, and fair gaming environment with comprehensive support for our guests.

Local Connection

We celebrate our Canadian roots, sourcing local ingredients and supporting the Ottawa community through sustainable practices.

Uncompromising Quality

From architectural design to culinary execution, we maintain the highest standards of luxury and accessibility for all guests.

Leadership Excellence

Meet the dedicated professionals who ensure the GrandvelorianStay experience remains world-class.

James Harrison

General Manager

With over 20 years in luxury hospitality, James oversees resort operations with a focus on strategic growth and operational excellence.

Sarah Miller

Guest Experience Director

Sarah ensures that every guest interaction is seamless, managing our concierge and front-of-house teams with passion.

Robert Chen

Executive Chef

Chef Robert brings a fusion of international techniques and Canadian ingredients to our signature Velorian Dining Room.

Elena Rodriguez

Events & Wellness Manager

Elena coordinates our spa services and private event spaces, creating harmonious experiences for both relaxation and celebration.

Visit Us in Ottawa

Located in the heart of Canada's capital, GrandvelorianStay is easily accessible from all major landmarks and transportation hubs.

GrandvelorianStay Resort

+1 613-555-0184 (General)
+1 613-555-0185 (Reservations)

concierge@grandvelorianstay.com
stay@grandvelorianstay.com

Reception: 24/7 Availability
Casino: 10:00 AM - 4:00 AM Daily

Parking: Complimentary valet parking for hotel guests. Secure underground parking available for casino visitors.

General Inquiry

Have a question about our services? Please fill out the form below and our team will respond within 24 hours.

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Reservations & Inquiries

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How to Book

Select a room or resort service using the forms above.

Submit the appropriate form with your details.

Receive availability information and confirmation within 24 hours.

Frequently Asked Questions

Find quick answers to common questions regarding your stay and our resort facilities.

What are the check-in and check-out times?

Check-in begins at 3:00 PM and check-out is at 11:00 AM. Early check-in or late check-out requests are subject to availability and may incur additional charges.

What is the minimum age for casino entry?

In accordance with Ontario provincial law, guests must be 19 years of age or older to enter the casino floor. Valid government-issued photo identification is required for entry.

Is parking available at the resort?

Yes, we offer complimentary valet parking for all registered hotel guests. Self-parking is available in our secure underground garage for casino and dining visitors.

What is your cancellation policy for room reservations?

Cancellations must be made at least 48 hours prior to arrival to avoid a penalty of one night's room and tax. Special packages or non-refundable rates may have different policies.

Are wellness and spa services accessible to non-hotel guests?

Absolutely. Our wellness centre and spa are open to both residents and visitors. We recommend booking at least 7 days in advance for weekend appointments.

Do you accommodate dietary requirements in your restaurants?

Yes, all our dining venues offer vegetarian, vegan, and gluten-free options. Please inform your server of any allergies or specific dietary needs when ordering or during reservation.